Retailer Resources
For independent retailers
Help Save the Butchers began in a working independent supermarket and later grew into a set of ideas, training materials and marketing tools for other retailers.
Quality Product
The product has to justify the message.
Qualified Help
Technical skill has more value when employees use it to help customers.
Good Presentation
The case, packages, signs and employees all shape customer perception.
Consistency
Customers need to know what they can expect every time they shop.
Retailer Resources
Industry Experience
The retailer side of HSTB grew from real department operations and was shared through industry writing, interviews, national grocer discussions and retailer education.
See the Progressive Grocer interview, Bob's shortened National Grocers Panel segment, and the retailer resources developed from years of operating and teaching the meat department.
Progressive Grocer Independent — Recognition & Published Articles
Progressive Grocer Independent magazine named Bob's Windham IGA its 2013 Independent Meat Department of the Year. The recognition reflected the same ideas behind Help Save the Butchers: knowledgeable people, fresh-cut meat, customer service and giving shoppers a reason to choose an independent meat department.
Saving the Butchers
Bob explains why independent retailers should tell customers what a real service meat department can offer, and how Help Save the Butchers began.
Your Best Foot Forward
Bob writes about outstanding employees, professional presentation and consistently promoting the strengths that make an independent store different.